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Dispatching Policy

  

Divine Swift LLC – Dispatch Service Policy

Last Updated: 07/01/2026

  

1. Company Overview

Divine Swift LLC (“Company,” “we,” “our”) provides professional truck dispatching and logistics support services to independent motor carriers and small fleets (“Client,” “Carrier”). We are not a freight broker or motor carrier and do not take possession of freight.

   

2. Scope of Services

Divine Swift LLC may provide the following services: - Load searching and lane planning - Rate negotiation with brokers/shippers - Dispatch coordination - Appointment scheduling - Paperwork support (rate confirmations, POD/BOL submission) - Factoring support - Weekly planning and reporting

Services are limited to administrative and coordination functions only.

   

3. Independent Contractor Status

Clients remain fully responsible for: - Operating authority (DOT/MC) - Insurance coverage - Equipment and maintenance - Drivers and payroll - Compliance with FMCSA, state, and federal regulations

Divine Swift LLC does not control Carrier operations and does not assume liability for freight, accidents, cargo claims, citations, or regulatory violations.

   

4. Fees & Payment Terms

· Dispatch fees are charged as a percentage of gross load revenue unless otherwise agreed in writing.

· Fees are due weekly based on completed loads.

· Late payments may result in suspension of services.

· No refunds are issued for completed dispatch services.

   

5. Client Responsibilities

Clients agree to: - Provide accurate carrier and insurance information - Maintain active operating authority - Communicate availability honestly - Notify Divine Swift LLC of service failures, delays, or claims - Provide POD/BOL documentation promptly

Failure to comply may result in service suspension or termination.

   

6. Compliance & Ethics

Divine Swift LLC operates ethically and will not: - Misrepresent carrier information - Accept illegal or fraudulent freight - Participate in double brokering - Violate broker or shipper requirements

   

7. Confidentiality

All client data, rate information, and business records are treated as confidential and will not be shared without written consent unless required by law.

   

8. Limitation of Liability

Divine Swift LLC is not liable for: - Freight loss or damage - Detention disputes - Broker nonpayment - Mechanical failures - Regulatory penalties

Liability is limited strictly to the amount of fees paid to Divine Swift LLC during the billing period in question.

   

9. Termination of Services

Either party may terminate services with written notice. Outstanding fees remain due upon termination.

   

10. Website Use

Information on this website is provided for general informational purposes only and does not constitute legal or regulatory advice.

   

11. Governing Law

This policy shall be governed by the laws of the State of Missouri.

   

12. Contact Information

Divine Swift LLC 

Ph: 816-281-8191/816-281-6134

Email: customersupport@divineswift.com/swiftmanager@divineswift.com

  

By using our services or website, you acknowledge and agree to this policy.

  • Terms & Conditions
  • Privacy Policy
  • Cancel & Refund Policy
  • Dispatching Policy
  • Compliance Statement

Divine Swift

215 W Pershing Rd suite 403, Kansas City, MO, 64108 USA

Copyright © 2026 Divine Swift - All Rights Reserved.

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